A FEW PRACTICAL ANSWERS
Good questions.
Clear answers.
What’s available, how access works and what is still ahead.
Can I sign up and use PrepCove today?
Public registration is not open. PrepCove is in private testing and access is by invitation. You can ask about early access. An inquiry does not create an account or grant access.
Is it only for restaurants?
The workflows are relevant to businesses that prepare or sell food: cafés, bakeries, caterers, food trucks, delis, markets, meal-prep businesses, institutional kitchens and restaurants. Fit depends on your operation. PrepCove is not a checkout system, online store or delivery platform.
What does Forever Free mean?
The current Free policy supports up to two active locations and unlimited employees, with no payment card. Core manual inventory, recipe, prep and recordkeeping workflows are included, subject to permissions. Public registration is not open yet, and the site does not create an account.
Are paid plans available?
Paid plans are not available. This website has no billing or checkout and cannot activate a subscription. Paid pricing and terms have not been announced.
What does expiration automation cover?
Scheduled expiration scans and optional expiration web-push alerts are configuration- and permission-dependent. Push also requires browser support and user opt-in. This website does not offer access to automation, forecasting, automatic ordering or connected POS.
Can I bring in existing recipes and inventory?
Recipe imports support DOC, DOCX, text PDFs, XLS, XLSX and CSV, with review before saving. Prep-list import/export is also implemented. Inventory Import is a separate, guarded workflow that requires enablement. Scanned documents need OCR outside PrepCove. Formatting and parser limits apply; review quantities and ingredient matches before confirming.
Can different locations and employees see different things?
Yes. Access is scoped by business, role, assigned location and specific permissions. Owners control role defaults and individual grants or denials. Financial visibility, exports, changes and staff administration have separate controls. A plan does not grant an employee extra permissions.
Does PrepCove connect to Toast, Square or Clover?
No live POS connection is released. Toast, Square and Clover are not connected, and POS sales do not automatically deduct inventory. External supplier ordering and forecasting are also unavailable. We will clearly identify future integrations when they are actually released.
Do temperature logs automatically monitor food safety?
No. Staff enter readings and checkpoints manually, under policies their management configures and approves. Logs retain readings, corrections and review history. PrepCove does not supply sensor readings, certify safe food or guarantee compliance with local requirements.
Where is the full user manual?
The downloadable PDF guide is planned and is not available yet. The Help center outlines the intended chapters and offers a short orientation. We have not published a complete manual or a promised release date. Visit the Help center.
What happens when I contact you?
You can email contact@prepcove.app for general inquiries, business inquiries, partnerships and early-access requests, or prepare a message on the Contact page. For customer support and technical assistance, email support@prepcove.app. The website opens a draft in your email app; you review and send it yourself. Nothing is automatically submitted or saved by this website. We do not promise a response time or grant app access automatically.